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Forum Discussion
SwiftCookie
Jun 23, 2020Tutor
Can Any Mods/Admins Update Me On My RMA Progress?
Hey!
Is there anyone here that can update me on my RMA as I haven't heard anything back since I sent off my router for a replacement. I'm not going to list my RMA or Ticket number just yet because I'm unsure if it's safe to so on here rather than in a personal message.
I'm don't understand what this is telling me so far, if anyone can explain the status of my return please do so.
Thanks! :)
3 Replies
- Netduma-FraserNetDuma Partner
Christian_R could you help with this please?
- DarrenMSr. NETGEAR Moderator
@swiftCookies Please send me a PM with your case number and RMA number and I will escalate it.
DarrenM
Hey mate! I PM'd you, thanks for looking into this for me :)