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Forum Discussion
can not connect to router interface
I purchased this today and for the last 4 hours have been trying to set this up via the ios app and through pc. I previously had the Nighthawk x4s which worked great. The phone app states it can no...
Make sure that your modem/WAN line is connected to the yellow port on the back of the XR500.
Connect your PC to the router and go to routerlogin.net in a browser, the setup process should detect an internet connection, if it doesn't, then it might need some more configuration. There are more advanced settings in the Settings section of the interface once you get through setup. You shouldn't need to spoof your MAC address or anything like that.
I'd suggest going to Settings > Advanced Settings > IPv6 and setting that to Auto, perhaps the problem is that you require an IPv6 WAN address.
My ISP does not require a modem. The internet is connected to the yellow port on the back of the XR500. I have internet - just can not access the routers UI. Where do I find the Settings - Advanced - IPV6 that you are speaking of?
- What is your XR500 connected to - an ONT or a wire from the wall? How are you attempting to access the interface? You should be able to access it through routerlogin.net or the default IP either 192.168.1.1 or 10.0.0.1. You will then need to go through the setup wizard before you have internet/can access the interface fully.
