NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

onisius's avatar
onisius
Follower
Apr 24, 2019

can not connect to router

cant even ping it on cmd never opens the start assistant or the dashboard just keeps giving me a can not connect 192.168.1.1 and .0.1 do the same i can manually go in through a hard cable but its sup...
plemans's avatar
plemans
Guru - Experienced User
Apr 24, 2019

Have you tried resetting the device?

What firmware is it on?