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Forum Discussion

RickyRouter's avatar
RickyRouter
Tutor
May 19, 2018

cannot access xr500 router

Hello,    I just installed my xr500 router, which runs to a Arris DOCSIS 3.0 cable modem.  I am online (clearly) but I cannot access the router's GUI.    I tried 192.168.1.1 -  I tried www....
RickyRouter's avatar
RickyRouter
Tutor
May 19, 2018

Here is the screen it stalls at after I enter my credentials.. 


BIG_DOG's avatar
BIG_DOG
Luminary
May 19, 2018

hi

 

Hope this is of help to you.......... it is not routerlogin.com but routerlogin.net I recommend flushing your browsers cache then try that address.

 

 

 

 

Hope that helps you.

  • RickyRouter's avatar
    RickyRouter
    Tutor
    May 19, 2018

    flushed DNS and yes, my apologies. I meant .net

    gateway address and routerlogin.net - neither works. 

    • RickyRouter's avatar
      RickyRouter
      Tutor
      May 19, 2018

      www.routerlogin.net ---> enter credentials ---> get all white screen. 

      *See attached file.. 

      Note: every so often, I get an all, dark red screen. See previous attachment

      • RickyRouter's avatar
        RickyRouter
        Tutor
        May 19, 2018

        Dang.. file didnt attach.. 

        round 2