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Forum Discussion
borngolfer
Sep 25, 2021Guide
Cannot connect XR1000-100CNS Router to Bell Home Hub 4000
I just bought an XR1000 Wi-Fi 6 router and have been trying to connect it to my Bell Home Hub 4000 via a cable that came with the XR1000. The internet would not connect and the "internet" light stays...
borngolfer
Sep 25, 2021Guide
I went into HH4000, added the MAC of the DMZ. I have since then rebooted the HH4000 modem as well as the XR1000 router and still not working. Please let me know if any additional information that would be helpful.
Netduma-Fraser
Sep 25, 2021NetDuma Partner
So you're doing the setup via the app? If you access the interface on a PC has the setup complete? Do you get a WAN IP on the System Information page?
- borngolferSep 25, 2021Guide
Thanks. I just got it to work by going through the laptop direct connection to the router. I had originally connected to the router and changed the SSID and admin pw but apparently there is a difference in functionality between the app and the laptop. Much appreciate everybody valuable suggestions. Thank you.