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Forum Discussion

z0nk's avatar
z0nk
Star
Jul 03, 2020

cannot transfer device ownership - no service response

I've try to transfer ownership of my device, however I don't revceive any answer from support. I wroted email (as popup sugested on 11-06-2020 and still no answer, I also tryed to create support using get support button - but again - no answer at all.

Does Netgear support still exists?

3 Replies

    • z0nk's avatar
      z0nk
      Star
      Jul 10, 2020

      still no contact /response ... any idea when support will come back? does netgear have plan to keep support for devices as there's no contact from them?

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jul 10, 2020
        I'd recommend PMing them directly as they may not notice they've been tagged. I can't answer that as I'm not part of Netgear support and only provide support for Netduma/DumaOS issues while doing my best to support those who have other issues as well.