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Forum Discussion
mikez0r
Sep 15, 2021Tutor
Cant connect switch to XR100 wifi
For some reason, i still cant connect my switch to wifi. I have been at this for months now and still no solution. Nintendo says its the ISP, then ISP says its netgear. Just going arounds in cirlces....
Netduma-Fraser
Sep 15, 2021NetDuma Partner
Check the Device Manager, if the Nintendo Switch appears with a black circle it has been blocked so click that then click unblock on the panel that appears. If you're using Smart Connect for WiFi that could be a cause, in which case disable that and see if you can connect manually to 2.4/5GHz.
mikez0r
Sep 16, 2021Tutor
The switch isn’t blocked under the device manager. And I don’t use smart connect. I’ve Gone as far as opening up my firewall and it still won’t connect.
- Netduma-LiamSep 16, 2021NetDuma Partner
Does the Switch show up in Device Manager? If you change it's Device Type to something else, like Games Console, are you then able to access the internet on it?
- mikez0rSep 16, 2021TutorIt does show up in device manager. I tried changing the device name and device type but still nothing. I’ve been told that it’s blacklisted, how do I remove that?
- Netduma-FraserSep 16, 2021NetDuma PartnerIf it's been blacklisted then it sounds like Nintendo has banned the switch entirely from going online, in which case that's not something we can help with. Can you connect to the WiFi on your ISP router? If that doesn't work it's not the XR at fault and at that point I'd recommend taking it to a friends or somewhere you can use WiFi and see if it works. If it doesn't then it's the Switch itself and you may need to follow some other troubleshooting steps online or figure out whether it is banned e.g. did you buy it second hand, did you use illegitimate software on it etc.