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Forum Discussion
MrTwisties
Jun 24, 2018Aspirant
Can't connect with old modem/router in bridge mode
Recently bought a fancy new XR500 and want to put my old Archer CR700 into bridge mode so it functions exclusively as a modem. Unfortunately, every time I do that the router loses its connection t...
Netduma_Jack
Jun 25, 2018NetDuma Partner
Hi MrTwisties,
I would recommend doing these steps:
1. Set the CR700 into bridge modem
2. Power off both the XR500 and CR700
3. Wait 15 seconds, then power on the CR700
4. Wait 60 seconds, then power on the XR500
5. Wait 60 seconds, then see if you have Internet when connecting through the XR500
If everything is working, great, otherwise I recommend going onto your XR500 user interface (routerlogin.net). Then go to >Settings >Administration >Backup settings. Then click 'Erase'. This will factory reset the XR500. Wait for the factory reset to complete, and then follow the welcome tour again. This time it should be able to pick up an Internet connection from your Archer
Hopefully this works but let us know if not!
- MrTwistiesJun 25, 2018Aspirant
Thanks Jack
This struck me as being quite similar to the initial installation process (power everything off, then turn the modem back on first and finally the router), which I went through a few times before posting here. Sure enough, trying it again hasn't made much difference!
I think I'll go out and pick up a new cable modem, see if that helps.
- Netduma-FraserJun 25, 2018NetDuma PartnerIf bridge mode isn't working then instead of purchasing a new modem put the XR500 in it's DMZ. Disable any port forwards/UPnP on the Archer and keep wifi disabled on it.