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Forum Discussion

3ijtKwij's avatar
3ijtKwij
Initiate
Aug 08, 2019

Can't do anything on DumaOS with XR500

Hi everyone   Somehow recently when I try to access my admin panel (DumaOS) I see the actual content for a few seconds and then it changes to the following message: You are no longer connected to ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 08, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

What browser are you using? Try FF or Opera.

 

Wire or wireless connected to the XR router? 

  • Netduma_Alex's avatar
    Netduma_Alex
    NetDuma Partner
    Aug 08, 2019

    Try your browser's incognito mode/private browsing mode. If this works, you can clear your browser's cache and this should fix the problem.