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Forum Discussion
Cant Hard Reset Nighthawk Xr500
Ordered this Nighthawk xr500 on eBay and instantly ran into trouble. When I started the router, it asked for user and password I put in the default. admin for user and "password" for password. Didnt w...
If the 30-30-30 didn't work then possible the router is in a bad state.
Try to see if you can force load FW on to the router using TFTP:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a Windows 7 PC and the TFTP worked.
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247
Try nmrpflash:
https://github.com/jclehner/nmrpflash
If all this fails, check ebay for a return policy and refund.
I would have had the seller factory reset it before they sent it to you.