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Forum Discussion
Nobbythered1
Sep 07, 2018Aspirant
Can't setup nighthawk Xr500 on Virgn
I've purchased a nighthawk xr500 from eBay. I've followed my videos on YouTube before making the purchase on how to set the router with virgin. I've put my vm router into modem mode and connected the ...
- Sep 07, 2018
Hi Nobby - the previous owner must have changed the passwords from their default. You have two options:
Option 1 - manually edit the password:
- Connect an ethernet cable into a LAN port on the router and connect the other end into a PC
- Open a browser and go to routerlogin.net
- You should then see a pop up requesting a username and password. The default is 'admin' and 'password'
- If this works, you will then be on the interface. Go to >Settings >Wireless Setup - you can change the password there
- If this doesn't work, try option 2
Option 2 - Factory Reset using the pin at the back
This will reset your router back to defaults, including the wifi passwords. Please follow this guide: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
Netduma_Jack
Sep 07, 2018NetDuma Partner
Hi Nobby - the previous owner must have changed the passwords from their default. You have two options:
Option 1 - manually edit the password:
- Connect an ethernet cable into a LAN port on the router and connect the other end into a PC
- Open a browser and go to routerlogin.net
- You should then see a pop up requesting a username and password. The default is 'admin' and 'password'
- If this works, you will then be on the interface. Go to >Settings >Wireless Setup - you can change the password there
- If this doesn't work, try option 2
Option 2 - Factory Reset using the pin at the back
This will reset your router back to defaults, including the wifi passwords. Please follow this guide: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
Nobbythered1
Sep 08, 2018Aspirant
Thanks a lot this as worked brilliantly đ
- Netduma_JackSep 08, 2018NetDuma Partner
No problem!
- Nobbythered1Sep 08, 2018AspirantI've got everything working in fine order now just when I connect anything to the xr500 via ethernet cable I'm getting a red light and no connection and ideas
- Netduma-FraserSep 09, 2018NetDuma PartnerTry different ethernet cables, if that doesn't work its possibly you were sold a router with faulty ports. However, just double check that DHCP is enabled and handing out IP addresses to devices, if not then a connected device wouldn't get a connection if you did not manually put in the details.