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Forum Discussion
Can't unblock a device
Hi all, I purchased you Nighthawk XR700 router. I’m quite happy with it except for one issue. I’m experiencing only one major issue with it, I think it may be more of a DumaOS software issue. ...
Hi Andy, I've just responded your same post on our forum. I'll paste what I said there here as well:
Thanks for bringing this issue to light, I think this should be an easy one for the team to replicate given your instructions. I will pass it on to them now to reproduce. If you use the app when connected to the router WiFi does that change how it performs? I would also suggest doing a factory reset at this stage, I know it's not ideal but it's the easiest way to get you back up and running.
Thanks for bringing this issue to light, I think this should be an easy one for the team to replicate given your instructions. I will pass it on to them now to reproduce. If you use the app when connected to the router WiFi does that change how it performs? I would also suggest doing a factory reset at this stage, I know it's not ideal but it's the easiest way to get you back up and running.