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Forum Discussion
Andyj986
Mar 10, 2019Follower
Can't unblock a device
Hi all, I purchased you Nighthawk XR700 router. I’m quite happy with it except for one issue. I’m experiencing only one major issue with it, I think it may be more of a DumaOS software issue. ...
CyberGator
Aug 12, 2019Aspirant
The app or the website show the unblock as successful and Saved, but it doesn’t work.
Netduma-Fraser
Aug 13, 2019NetDuma Partner
Not sure why that has happened really, obviously a miscommunication with the app and router. I know you don't want to do a factory reset but I think this will be best for now as I believe it will require testing and developers to take a look. I'll message the team and ask them to test.