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Forum Discussion
Eastpak200
Jul 26, 2021Tutor
Can't watch videos after XR500 firmware upgrade
Every time I try to update my firmware past version 2.3.2.56 I can no longer play videos on my network storage (connected directly to my router via USB) on my Xbox One. This has happened since 2.3.2....
Netduma-Fraser
Jul 30, 2021NetDuma Partner
Could you try the very latest beta firmware please and let us know if you have the same issue? https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/ would recommend you factory reset after for a clean installation
Eastpak200
Aug 08, 2021Tutor
Just wanted to reply to you. I was hesitant to upgrade to a beta firmware, but l installed it, didn't have to reset the router, and I was able to go right to my videos and start watching them (as soon as the media server 'found' them like whenever I do anything with it *Not a complaint! it's just gotta rescan all the files is all*) So it, at least at the moment, appears like upgrading to .120 resolved the issue. Thank you for your assistance!
- Netduma-FraserAug 08, 2021NetDuma PartnerGreat to hear that, thanks for the update!