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Forum Discussion

Russ73's avatar
Russ73
Aspirant
Dec 03, 2022

Changing BT hub to XR1000

Hi I have spent all morning trying to set up my new XR1000. My ISP is BT and I was using their Home Hub. Once I set up my XR1000 it comes up " No Internet Connection" I was wondering do I need any ...
plemans's avatar
plemans
Guru - Experienced User
Dec 03, 2022

are you going straight from an ONT to the netgear? 

Or going bt hub---->netgear?

  • Russ73's avatar
    Russ73
    Aspirant
    Dec 03, 2022
    I am going straight from BT ONT to the Netgear
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Dec 03, 2022
      You'll need to check the hub network settings to see if there is anything you need to put in the XR