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Forum Discussion
Alexander_
Jul 07, 2018Aspirant
Chrome cast
XR500 - - Hi, The situation: - Use a Google chrome browser on a laptop (connects using 2.4GHz). - Want to cast to the TV, a Sony Bravia with an Android operation system (connects using 5GHz) Ch...
Alexander_
Jul 07, 2018Aspirant
Hi,
Thanks for the reply.
Smart connect was already enabled.
Regarding connecting the TV using 2.4GHz . I looked for a way to control that via the router, to just disable the 5GHz channel, but I could not find it. Any ideas how I do that on the router?
Still it did not answer my question, because I do not want to keep my TV on the 2.4GHz channel :-)
Regards,
Alexander
Killhippie
Jul 08, 2018Prodigy
I can cast from my iPad without issue using YouTube, and Chrome (horrible browser in my view I only use it for testing) The TV is not smart enough to work out wifi channels itself, the router does that but smart connect is not that smart. You need to separate the channels then name them separately, then set your TV up to be on the 5Ghz channel using the the new SSID you named for 5Ghz. (both wifi channels cant have the same name this way) but you have more control over what connects to what freqency this way. Not sure why you don't want 2.4Ghz as opposed to 5Ghz, 2.4Ghz travels further, but 5Ghz has more bandwidth but travels less distance as its a higher frequency. if both the laptop and the TV are on the same network it should all work, If your laptop is on a guest network and you have isolation on it wont connect.
I would suggest making sure your TV has the latest updates and maybe rebooting the TV by pressing the power button down on the remote until it powers down and restarts. Android TV's have great picture prowess but have woefully underpowered CPU's, I know I have a Sony AF8. Finally if your TV cant see the new 5Ghz channel it means its to weak a signal and you need to use 2.4Ghz or better still, Ethernet. Hope this helps.
- Alexander_Jul 08, 2018Aspirant
Thanks for the suggestions.
Indeed I did what you described yesterday. Disabled smartconnect, than created 2 SSID's for 2.4GHz and 5GHz to separate them. Since the laptop only accepts 2.4GHz (tried to get a new driver to get it to 5GHz, accoording to findings on the internet it should be able to handle that, but the new driver did not enable the 5GHz). There are no problems with the bandwidth by the way. Anyway, it still did not work.
I will try the reboot of the TV again, although I also did that yesterday. Try with the 'old' TP link router to make sure no security settings changed on the laptop. There is AVG running on it, maybe it is blocking the casting, although it did work just before I installed the XR500.
So leaves me with:
1. Trying with the 'old' TP Link router
2. Trying the guest network (with the setting enabled that a guest can access the LAN)
I will add rebooting the TV :-)
- KillhippieJul 11, 2018Prodigy
Can you try a test, disconnect from the Internet and disable your AV. The XR500 uses a DPI engine and its possible that its being blocked by the AV/Firewall I know Bitdefender in the early days caused issues. Try casting with it off and see if it helps. Also clear the cache of your browser too.