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Forum Discussion
Cisco Anyconnect VPN - WNDR3700 works - Nighthawk XR500 doesn't work
Hello,
I've tried searching through the discussions/faq's and can't seem to find a solution to my VPN issue.
I have a work laptop with Cisco Anyconnect VPN software installed and it can c...
Hello, could you try disabling QoS from Anti-Bufferbloats' 3 line menu please and see if that resolves the issue?
I've got to wait until this weekend before putting the XR500 back into service and testing it out. I'll let you know how it goes.
I had the same problem. I found that the Hybrid VPN was switched on with no config. I turned it off and also turned off all QOS and could connect.
Well, it seems to be fixed now. Not quite sure what exactly fixed it. I went through a number if iterations since it didn't want to pick up an IP from my cable modem. The steps I took were (mostly):
- Turn off all QOS
- Disable all Hybrid VPN
- Enable ping from outside
- Backup settings
- Reset to factory
- Restore settings
Along the way, I had to do multiple power cycles of both the XR500 as well as my cable modem and it finally picked up an IP. I can now connect to my work VPN using Cisco AnyConnect :-)
Thanks for all the help
What is the Mfr and model# of the ISP modem the NG router is connected too?
ptigad wrote:
Well, it seems to be fixed now. Not quite sure what exactly fixed it. I went through a number if iterations since it didn't want to pick up an IP from my cable modem. The steps I took were (mostly):
- Turn off all QOS
- Disable all Hybrid VPN
- Enable ping from outside
- Backup settings
- Reset to factory
- Restore settings
Along the way, I had to do multiple power cycles of both the XR500 as well as my cable modem and it finally picked up an IP. I can now connect to my work VPN using Cisco AnyConnect :-)
Thanks for all the help
