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Forum Discussion
COD BO4 Multiplayer Issue
Hi, Since couple of weeks, I can not play with any Call of Duty Game (BO4, WW2, etc.) It says no connection with COD servers. I checked it from PC, PS4, XBOX, the problem is the same, can't connect...
Dear Netgear Support,
I think I found something and I do hope you can help me. My ISP checked everything, (Cable modem, port scanning) They said everything is OK, after that, I was very desperate because I tried everything through, at least I thought. I borrowed a home router, Linksys AC1200, and replaced my XR500 agai. In the Linksys AC1200 Dashboard I set BO4 ports in the port forwarding , turn off UnPn and set the Media Prioritization for Playstation Network and input the BO4 ports for it, and PS4 BO4 worked. You can see the attached Linksys pics. After this tried to do the same on my Nighthawk XR500, turn off Upnp, set port forwardin and set the Traffic prioritization although I don't know this is the same as in Linksys the Media Prioritization (attached picture) So please I think you knowledge is needed here because as it turned out my router (Nighthawk XR500) did not go to Call of Duty online services. Help me please.
So it's a port issue, you've tried putting the console in the DMZ haven't you as well? Did you try the suggestions from the link I gave also?
on My Nightawk XR500: I set everything as previously wrote. tried with DMZ and without that ports..for 3 weeks, nothing helped
on borrowed Linksys: I did not set DMZ, just ports and media streaming , and Call of Duty and every COD is working well
MY question is: my XR500 could not handle COD online services, whatever I set UpNp, or without that or set ports , DMZ.. I tried the all settings, that mentioning here.. the another router simple could handle that.. PLease, give me usable advice.. If it is needed I will write everything again my settings, but belive me I tried everything on my XR500Yes, I tried that link you gave me, thanks. but it did not help. Call of Duty Online is massively not available if I use my XR500, saying that I am connected to PSN network or Xbox live , but not connected Call of Duty online services. but yesterday when I tried out the mentioned Linksys router everything went well, saying that I am connected to PSN network or Xbox live , and connected Call of Duty online services, the connection was fast and stable.
Again, sorry for my lots of question , and thanks for helping me, but I would like to have solution for this, I would like to use my XR500.
Out of the box, the XR500 should work the same as any other router. In order to make sure that your XR500 is performing correctly, please perform the following steps and see if the issue is fixed:
- Factory reset the XR500. Use the following instructions: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
- Clear any DMZ settings on your modem
- Clear any port forwarding settings on your modem
- Make sure that UPnP is enabled on your XR500: Settings > Advanced Settings > UPnP > Turn UPnP On
Now test again and see if you can connect
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
MRowe wrote:on My Nightawk XR500: I set everything as previously wrote. tried with DMZ and without that ports..for 3 weeks, nothing helped
on borrowed Linksys: I did not set DMZ, just ports and media streaming , and Call of Duty and every COD is working well
MY question is: my XR500 could not handle COD online services, whatever I set UpNp, or without that or set ports , DMZ.. I tried the all settings, that mentioning here.. the another router simple could handle that.. PLease, give me usable advice.. If it is needed I will write everything again my settings, but belive me I tried everything on my XR500Yes, I tried that link you gave me, thanks. but it did not help. Call of Duty Online is massively not available if I use my XR500, saying that I am connected to PSN network or Xbox live , but not connected Call of Duty online services. but yesterday when I tried out the mentioned Linksys router everything went well, saying that I am connected to PSN network or Xbox live , and connected Call of Duty online services, the connection was fast and stable.
Again, sorry for my lots of question , and thanks for helping me, but I would like to have solution for this, I would like to use my XR500.
Hi Netduma_Alex and FURRYe38
I did everything you asked, but with my XR500 Call of Duty services is not available, my profile is not loading, only with borrowed router has a success.
1.) I reseted my XR500.Firmware version: XR500 V2.3.2.40-C424a (Previously I tried all older firmware)
2.) UPnP -Enabled
While I am trying to run Call of Duty on PS4 or Xbox UPnP Portmap Table shows:
UPnP Portmap Table
Active Protocol Int. Port Ext. Port
YES UDP 9308 9308
YES UDP 3074 30743.) Port Forwarding - Disabled
4.) While I am trying to run Call of Duty on PS4 or Xbox - XR500 Log shows:
[UPnP set event: add_nat_rule] from source "my ps ip" Friday, May 24, 2019 17:04:09
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:04:08
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:04:05
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:04:04
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:04:01
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:04:01
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:58
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:57
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:54
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:53
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:50
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:49
[UPnP set event: add_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:46
[UPnP set event: del_nat_rule] from source "my ps ip", Friday, May 24, 2019 17:03:45
