NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
COD BO4 Multiplayer Issue
Hi, Since couple of weeks, I can not play with any Call of Duty Game (BO4, WW2, etc.) It says no connection with COD servers. I checked it from PC, PS4, XBOX, the problem is the same, can't connect...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Yes, my XR500 connected to NETGEAR C6250EMR ISP cable modem.
Has a factory reset and setup from scratch and walk thru the setup wizard on the XR router been performed yet?
Yes, as it was proposedI did , several times.
Your model already has a built in router and wifi. Is the modem bridged?
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.