NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
m00shue
Mar 09, 2020Aspirant
Company VPN connection keeps dropping since at least last 2 firmware updates
2 of us work from home using company VPN I can conect fine from my wired Windows 10 PC through Cisco Anyconnect as do my wireless devices using the same XR500 Gaming router. 1 Windows 10 lapt...
Netduma-Fraser
Mar 10, 2020NetDuma Partner
I can't think of anything settings wise that would be causing this, I'd suggest making a ticket directly with NG as they may have encountered this before http://support.netgear.com/
m00shue
Mar 10, 2020Aspirant
Kind of thought I was contacting support right here.
The router was purchased at the end of 2018 after paying for support on a previous router was unable to solve the intermittet connection issues of all devices preventing us from working efficiently.
We purchased this new router in hopes I could manipulate traffic a bit more to give us priority over gaming and streaming devices. Now less than 2 years later, cannot even establish a VPN connection. An incredibly common feature that should not be broken in any networking device.
Contemplating just buying a nice Cisco ASA and call it a decade. Rock solid!
Surely someone from netgear reads these forums and is able to provide some type of support for existing customers without having to cough up yet more money.
- Netduma-FraserMar 10, 2020NetDuma PartnerThis is a community forum so rarely any official support from NG employees which is why we (Netduma) help out where we can. I know a few others have reported similar issues so we are looking into it ourselves but don't have a solution yet as will likely require a fix to be implemented.