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Forum Discussion

Kianmd's avatar
Kianmd
Tutor
May 17, 2019

Cone NAT and lower upload

Hi. When I woke up this morning, none of my devices could connect to the internet. I restarted my router and since i have done this, I have been getting 4 mbps upload where i would normally get 18mbps. Also, my Xbox One is now showing as behind a cone nat. Any ideas? Thanks.

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 17, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    is the xbox wired or wireless connected to the router? Wired is preferred. 

    • Kianmd's avatar
      Kianmd
      Tutor
      May 18, 2019

      Hi, Im using a dm200 modem and an xr500 router. My xbox is connected via ethernet but i don't just believe this to be an issue on my xbox as all my devices are now recieving this low upload speed. Its coming in at 2mbps now not even 4mbps.....

      • Netduma_Alex's avatar
        Netduma_Alex
        NetDuma Partner
        May 20, 2019

        Just to be sure, have you got any QoS settings active? Make sure to disable QoS to take that out of the equation. Make sure that "Share Excess" is turned on in QoS for both Upload and Download (they must be set seperately)