NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SlayerPro
Apr 08, 2019Aspirant
Connection Dies Randomly With QoS Enabled
I am having a weird issue with my Nighthawk X500 Router. With QoS enabled, the connection will drop randomly. When this happens, I can play with the QoS slider and the connection will come back for a...
FURRYe38
Apr 09, 2019Guru - Experienced User
Ensure cable between ISP Modem and router is of good quality. CAT6 is recommended.
You might manually downgrade to v32, factory reset, power OFF the ISP Modem for 30 seconds then back on. After setting up minimal router settings, run a wired PC speed test with a PC and check speeds.
Netduma_Jack
Apr 10, 2019NetDuma Partner
Here's the link to the previous firmware: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
Could you downgrade back to this and see how it performs there. Thanks