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Forum Discussion
Evanfly
Nov 04, 2020Guide
Connection issues XR500
Hi new member here could someone please give me any advice on the following my XR500 is dropping wifi quite frequently(both 2.4 & 5) I have factory reset it (f/w v2.3.2.66) but still the issues remai...
FURRYe38
Nov 04, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is Smart Connect enabled?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM.
Netduma-Fraser
Nov 04, 2020NetDuma Partner
Sounds like you have Smart Connect disabled, is that the case? Use a WiFi analyzer to find the least congested channels and change to those.