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Forum Discussion
XxGRIM
Apr 29, 2020Star
Connection loss
XxGRIM
Apr 29, 2020Star
I’ve had this problem ever since I got this router, about 1 month ago. I lose connection daily about 2 times. Another problem is that during night time my apps won’t load such as YouTube, Spotify, etc. Also when playing on my PS4, there’s huge amounts of lag spikes. When I’m playing my ping stays at about 50 for about three matches straight. Then it jumps up to about 500 and goes back, it happens a lot and I don’t know what to do. Help please.
- plemansApr 30, 2020Guru - Experienced User
Modem its connecting to?
Firmware on the xr500?
What speeds do you pay for?
What speed do you get hardwired to the xr500?
- Netduma-FraserApr 30, 2020NetDuma PartnerIf you could answer the above questions that will definitely help us help you. Also are you using QoS and the Geo-Filter? If so what settings are you using?
- XxGRIMApr 30, 2020StarYeah I have them both on. For the geo filter I have it set at 1448 miles, however it’s not on my state. I have it at the center of the country, that way I can play with others. For the QOS I have all devices evened out at 8 up and download. I have anti buffer boat on always and have the both the sliders at 100%
- XxGRIMApr 30, 2020StarThe router is connected to the Motorola MT7711
The firmware on the router is updated to latest version
I pay for 600 MBPS
As of right now I just tested, I got 496 down and about 18 upload which is actually the highest I’ve gotten. However when I test on my PS4 through Ethernet I get about 200 down and 8 upload. After a few times of testing it stays at about 30 down and 8 upload.