NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
scar1
Jan 16, 2021Tutor
Constant issues with Nighthawk XR500 router
Good afternoon. No choice but write short summary on my experience in using Netgear Nighthawk XR500 and router, including 2x EX7700 mesh extenders. Really dissapointing basic functionality is pre...
scar1
Jan 16, 2021Tutor
Hey - thanks for the reply.
I have indeed, I retired both EX7700 to isolate the issue to the XR500.
I have indeed, I retired both EX7700 to isolate the issue to the XR500.
Netduma-Fraser
Jan 16, 2021NetDuma Partner
Have you been using Smart Connect or have you disabled that? Does either impact the experience at all?
- scar1Jan 16, 2021Tutor
This feature is enabled, is it work disabling, forcing a 5.0g connections?
- Netduma-FraserJan 16, 2021NetDuma PartnerYes I would suggest disabling it, it may be the automatic switches between 2.4/5GHz is causing the issue.
- scar1Jan 17, 2021TutorHey - thanks, looks like this has made a massive difference.
Thank you. Note to self nighthawk router is not smart 🤔