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Forum Discussion
scar1
Jan 16, 2021Tutor
Constant issues with Nighthawk XR500 router
Good afternoon. No choice but write short summary on my experience in using Netgear Nighthawk XR500 and router, including 2x EX7700 mesh extenders. Really dissapointing basic functionality is pre...
scar1
Jan 16, 2021Tutor
This feature is enabled, is it work disabling, forcing a 5.0g connections?
Netduma-Fraser
Jan 16, 2021NetDuma Partner
Yes I would suggest disabling it, it may be the automatic switches between 2.4/5GHz is causing the issue.
- scar1Jan 17, 2021TutorHey - thanks, looks like this has made a massive difference.
Thank you. Note to self nighthawk router is not smart 🤔- Netduma-FraserJan 17, 2021NetDuma PartnerThat's great to hear, thanks for confirming the solution.
- scar1Jan 30, 2021Tutor
<Bump>
Ok, whilst by turning smart switching off has improved things the issue is not totally resolved. Intermitently I will still get some devices (more noticeable on apple devices) lossing network connectivity to the network and when rejoining get the message that password does not exist.
I seem to have isolated the issue the 2nd EX7700, as when this is on thats when the issue seems to happen.
Has anyone else had similar problems, or can recommend further problem determination steps?
Any help is appreciated.