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Forum Discussion
scar1
Jan 16, 2021Tutor
Constant issues with Nighthawk XR500 router
Good afternoon. No choice but write short summary on my experience in using Netgear Nighthawk XR500 and router, including 2x EX7700 mesh extenders. Really dissapointing basic functionality is pre...
Netduma-Fraser
Feb 18, 2021NetDuma Partner
Upgrade the router with the TFTP method and with the firmware I gave you previously, that will upgrade you and should give you access. Then perform a factory reset after you've let it upgrade and hopefully it should all work from then on.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
scar1
Feb 18, 2021Tutor
Upgraded and reset to defaults. all seems to be working. EX7700 mesh extenders still show weak connectivity to the router and this often means poor performance for the attached devices. Although at the same time, my phone has full signal strength connecting to the router at the same position where the wifi mesh extender is located.
Though my trouble shooting I think the issue is more with the mesh extenders connectivity with the router and as they drop connection attached devices to the mesh extender also drop. Its not obvious at the time as they all share the same SSID so it is not obvious from the device that this has happened.
I won't connect the mesh extenders for a few days and see what the performance is like. If it turns out this is the issue, this will still give a problem as the whole point was to get improved coverage in my house.
Ill keep thing thread going with updates... Thanks again for advice and support.