NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Constant Rebooting
I purchased my xr500 on June 01, 2018 so i am unable to contact support directly. Starting pretty much immediatly after buying this thing have I been plagued with the constant rebooting ( Once to twi...
My ISP provider is Comcast and the Modem is the Arris Model TG1682G
Channels: I have tried all them I stared out with auto then throughout the months tried switching between channels 1, 6, and 11. Currently I have it back to auto with Smart Connect enabled. But about a week ago I had disabled smart connect and was trying channel 11 and 2 weeks prior to that I had tried channel 6 and before that I was on 1. The most recent change a couple days ago I did a factory reset and changed the mac address from default to use computer mac and I left the wifi channels set to auto. In terms of issues with the current setup last night and the night before I experience a moment of severe performace drop and then the router rebooted.
Neighbors: None live in the sticks no house near me
Network Extender: Verizons 3G Extender, Samsung (Model SCS-2U01)
Also worth noting I am using the Netgear Wifi Analytics tool to test my signal strength and the apps recommended channel settings are 1, 11, 153, 165 which is what I was setting my preferences too when not in auto.