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Forum Discussion
SnuggleCloud
Apr 05, 2020Follower
Critical of XR500
So, I was hesitant to make a post like this, but I've found that I'm unable/unwilling to move forward with my homework tonight if I don't make a post -- essentially griping about the XR500. My previ...
Netduma-Fraser
Apr 07, 2020NetDuma Partner
Sorry to hear you're having these issues. I'll be suggesting some things to try, apologies if you've tried them already - I don't have access to Netgears ticket system.
What is your exact physical setup? It sounds like you may have Smart Connect disabled, is that right? If not I'd suggest doing that. Use a WiFi analyzer to find the least congested channels in your area and change 2.4/5GHz to use those, that should help with the speeds. Have you disabled WiFi on your ISP hub? If not you should do that to prevent the two networks conflicting. Have you input the speeds you pay for/expect into Anti-Bufferbloats option menu and are you using QoS? If so that will throttle the speeds.
When you're streaming using Twitch I would recommend you disable Traffic Prioritization and that should help, any other time I would recommend it is enabled. I'd suggest going through these optimal settings guides and make sure everything is setup properly: http://support.netduma.com/en/support/solutions/folders/16000090646
What is your exact physical setup? It sounds like you may have Smart Connect disabled, is that right? If not I'd suggest doing that. Use a WiFi analyzer to find the least congested channels in your area and change 2.4/5GHz to use those, that should help with the speeds. Have you disabled WiFi on your ISP hub? If not you should do that to prevent the two networks conflicting. Have you input the speeds you pay for/expect into Anti-Bufferbloats option menu and are you using QoS? If so that will throttle the speeds.
When you're streaming using Twitch I would recommend you disable Traffic Prioritization and that should help, any other time I would recommend it is enabled. I'd suggest going through these optimal settings guides and make sure everything is setup properly: http://support.netduma.com/en/support/solutions/folders/16000090646