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Forum Discussion
sibo
Nov 23, 2018Aspirant
customer support
I have just bought and registard my product todaynd i am tring to contact customer support using my free 90days as I am having issues with set up. t says that the support has expire, can someone help...
Netduma-Fraser
Nov 23, 2018NetDuma Partner
What product did you buy and was it purchased new?
- siboNov 23, 2018Aspirant
It was the night hawk xr500 and yes it was bought brand new
- Netduma-FraserNov 23, 2018NetDuma PartnerDarrenM could you resolve the users issue with accessing support please?
Meanwhile sibo, what are the issues you're experiencing?- siboNov 24, 2018Aspirant
I am using my virgin super hub 3 as a modem for my new sky hawk xr500. I cant seem to get it to work. I contacted vigin and they have tested and told me that the hub is in modem mode. The router has a flashing orange light on the internet section so not picking anything up. any ideas . Thanks