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Forum Discussion
sibo
Nov 23, 2018Aspirant
customer support
I have just bought and registard my product todaynd i am tring to contact customer support using my free 90days as I am having issues with set up. t says that the support has expire, can someone help...
sibo
Nov 24, 2018Aspirant
Thanks , that has work , only issue now is when I try and set it up it was saying that my dowload was 22mbps but I know and tested it at 210mbps. also the interney light is flashing white on the xr500 not staying solid, is this correct.
Thanks again
sibo
Nov 25, 2018Aspirant
Any more info would be great. The internet light is flashing all of the time. I contacted Argos where I bought the router from and they give me a contact number for netgear buy it is to an nswer machine that cuts me off
- Netduma_JackNov 26, 2018NetDuma Partner
A flashing Internet port is fine - mine does that too.
What happens if you do a Speedtest on speedtest.net? Do you get full speeds then?
If it's down to just 22mbps, then something is not correct. You might need to put the hub back into normal mode because it could have a defect. Then just connect your Nighthawk to it like normal - should hopefully work fine.