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Forum Discussion
Mygamertagsucks
Aug 08, 2021Apprentice
Device Manager Shows a Device With an Unknown Mac Address
Can anybody please tell me how I can figure out what this device is that is showing up in my device manager, and has never been there before?
The name of the device, in Device Manager, is PDHOME-GG7FP3D6Q1GC. It shows the device is a computer, but only my laptop computer is actually on the network. The MAC address, which I have used various sites to try to ID the vendor, with no luck, is as follows. F2:22:B5:F3:3E:1D. It also has an IP address of 192.168.1.20. Sites like ArulJohn, DNSChecker, and Wireshark all display "No matches found."
When I ping the device, I get 100% packet loss. I have absolutely no idea what this device could be.
If anybody can help me figure this out, I would appreciate it. I know that I should know how to figure this out, but I can't find any traffic in the logs that show any traffic to or from 192.168.1.20. I have saved the log files, if those are necessary.
Thank you.
The name of the device, in Device Manager, is PDHOME-GG7FP3D6Q1GC. It shows the device is a computer, but only my laptop computer is actually on the network. The MAC address, which I have used various sites to try to ID the vendor, with no luck, is as follows. F2:22:B5:F3:3E:1D. It also has an IP address of 192.168.1.20. Sites like ArulJohn, DNSChecker, and Wireshark all display "No matches found."
When I ping the device, I get 100% packet loss. I have absolutely no idea what this device could be.
If anybody can help me figure this out, I would appreciate it. I know that I should know how to figure this out, but I can't find any traffic in the logs that show any traffic to or from 192.168.1.20. I have saved the log files, if those are necessary.
Thank you.
6 Replies
- Netduma-LiamNetDuma Partner
Thanks for posting!
Do you have IoT devices in your network, such as smart bulbs for example?
Does the device show as being online in device manager?
- MygamertagsucksApprenticeSorry for the massive delay. I forgot about it when the MAC addresses stopped showing up in my device manager. I logged in today because I'm having the same issue as before: MAC address records not found.
I do not have any smart devices running in the house aside from smartphones. No Alexa. No smart bulbs. We do have smart tvs, but they are all offline.
We do have one modem/router that has since been introduced to the network, for dialysis, but it is connected to a dialyzer, which sends the information to and from the dialysis center. So, it's not even on our network. I am now having this same issue, but can't find the Mac address that I wrote down. I'll look for it in a minute.- MygamertagsucksApprenticeHere are the MAC addresses I can not find a vendor for.
9E:40:C5:27:61:57
F2:22:B5:F3:3E:1D (this device shows up on our network as PDHOME-GG7FP3D6Q1GC. I have no idea what this is.)
Thanks in advance.