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Forum Discussion
Wyzfar
Nov 19, 2019Aspirant
Device manager
Hello so i am having a bit of an issue i've been testing out a few possible soutions (turn off and on the device, unplug then replug the cable back in) but when i get off my device like my ps4 and Pc which are both wired to the router and the only two devices i have issues with whenver im done using that device when i fully shut down the ps4 and pc the next time i use it after a few hours next day etc, the devices in device manager is not registering that they are online when they are online, it shows them in the offline section of the tree, when i restart the router it shows them online like it should seems like a very buggy problem although very minor problem with the firmware
3 Replies
- Netduma-FraserNetDuma PartnerSorry to hear you're having this issue. This is something that we're aware of and so will be fixed. You've already found one of the workarounds - a reboot. The other would be to downgrade the firmware as it's not present on that version but keep in mind you'll lose some of the security improvements from the latest version.
- WyzfarAspirantSo what firmware should I revert back to fix this issue ?
- Netduma-FraserNetDuma PartnerGo back to this version https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40 if that doesn't work then go to .32.