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bevant's avatar
bevant
Apprentice
Aug 27, 2020

Devices Table in XR500 DumaOS - where are the device names stored?

When I first installed my new XR500, I took a bit of time going through the devices in the Devices Table and labelling them (a lot of them just says "unnamed device").

 

All worked well until stupid Netgear support told me to return the modem to the store for a replacement.

 

I restored the settings from the first XR500 to the new XR500 and everything seems to be back except the Devices Table showing a lot of "unnamed device" again!

 

Are the names of the devices stored saved in the settings file? Should it?

 

6 Replies

  • I have an XR450 and no matter what i do I always have 3 unnamed devices on my network from devices unaccounted for. I finally figured out it has something to do with the cable modem because other apps that show the device information shows those LAN IP addresses as "ARRIS" which is the brand of cable modem I have. Arris SB6190. Those unnamed devices do not affect anything however as everything works as its supposed to so I would not be too worried that they are there.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      It's most likely because the devices weren't online at the time so it couldn't match it to any active devices.
      • bevant's avatar
        bevant
        Apprentice

        Not true. The devices were online. 

         

        That was the reason I found out that the names weren't saved in the config file.

         

        I was looking at the network activity and it showed a device without a name doing downloading which led me to look at the devices table and found many unnamed device. 

         

        Before I returned the old XR500, I had named all the devices, there were no unnamed device in the Devices Table.

         

        Anyone can try and see if it's a bug?