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Forum Discussion
alwong26
Dec 03, 2019Aspirant
double nat xr500 xbox one
im having trouble with my nighthawk on my xbox one i keep getting double nat type and once i got to go away now i keep getting strict nat. i just want some help and setting this gaming router up righ...
FURRYe38
Dec 08, 2019Guru - Experienced User
What Firmware is currently loaded?
You already have a router in front of the XR router. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
alwong26 wrote:im having trouble with my nighthawk on my xbox one i keep getting double nat type and once i got to go away now i keep getting strict nat. i just want some help and setting this gaming router up right so i can get the full experience of using it. my isp ATT FIBER 1000G model 5268ac any help will be greatly appreciated
Netduma-Fraser
Dec 10, 2019NetDuma Partner
You'll need to put the WAN IP of the XR500 (found in System Information) into the DMZPlus option on the ATT gateway. Then see if you get an open NAT on the console network settings.
- alwong26Dec 10, 2019AspirantThere’s no DMZplus option or at least I don’t know where to find it
I have a model : 5268acfxn- Netduma-FraserDec 10, 2019NetDuma PartnerIt will be in the Firewall settings page and you should be able to enter it there. Page 23 of this guide should help you if needed http://www.dslreports.com/r0/download/2267100~5694a5d84811c1255c4f12556de77ead/5268AC%20Manual.pdf
- alwong26Dec 10, 2019AspirantOk it was max but I set it to all application