NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Download speed halved, Upload from 18 Mbps to 1 or lower. XR500 or Vigor 130 issue?
Hello! I've had the XR500 and Vigor 130 just under a year now, a few hiccups along the way in terms of QoS but speeds have always been great (63 Down/18 Up) but within the past 3 weeks my speeds have...
Netduma-FraserYeah I've connected directly to the Vigor 130 to see what's going on there, download speeds are fine but upload speeds are severely limited. Support told me to try and use the telnet command "vdsl snr -20" tried that and a few higher numbers but no difference. QoS I've tried a few different things as people in different threads have been told such as changing Anti-Buffer Bloat percentages, settings and even turning it off completely, again no difference. As plemans said, the Vigor 130 is in bridge mode and running a browser speed test is fine as is a mobile app speedtest, but using the actual Nighthawk app itself to run a speed test constantly starts and then fails saying there was an error, this is where uncertainty between the fault being with the XR500 or Vigor 130 comes up.
Thanks for the replies guys!
so if you're testing the xr500 using the browser based or speedtest app, it tests fine?
That's what I'd trust over the built in speedtest. You can manually set your qos/speed settings in the XR500 for those instances where its own test isn't accurate.
Sorry I should have been more clear; using mobile apps like Fast or Ookla or brower speedtests RUN fine but the speeds are still around 36 Down and 1 or lower Up.
Have you checked to see if the vigor is still in bridge mode?
Or try putting the vigor back in router mode and plug the xr500's ip address into the vigor's dmz?
I don't think the Vigor 130 in the UK is the same as outside of the UK, for some reason it has a very basic UI and is more limited in its options. Following the guide and trying to add the XR500's IP to a DMZ, I somehow screwed up everything. No biggie, reset Vigor 130, enable bridge mode, but now my XR500 can't find an internet connection? Any ideas Netduma-Fraser ? The only settings changed were the Static IP field of the XR500 but I reverted them back to default.
- If you're not getting the upload speeds you should directly to the Vigor then the XR won't be able to get higher speeds until that is resolved. Try the suggestion above and see if that helps.
