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Solved
Downloading from Steam Cripples all other web traffic.
As the title, before I purchased an XR500, downloading games using steam would see a slowdown on internet responsiveness for me and the household but only noticeable not annoying. Now with the XR50...
- That is exactly what QoS is designed to prevent so I would highly suggest using it, take a look at our optimal settings guide to get started: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
Disable Traffic Prioritization completely (any manual rules + DumaOS Classified Games) and see if that improves it at all, how long is the delay roughly?
Hi, yes that was my original configuration before using QOS..
I was able to see that Steam downloads are considered gaming under the network monitor, I then enabled always on congestion control but left it at 100% then set bandwidth allocation for games to "0"
I then tested on my hardwired PC the following: steam downloaded at nearly full speed 8.4MB/s as the only device and program in use. Then I started a speedtest on the same PC and it quickly rose to 70Mbits/s and the steam download reduced. This is what I wanted! yay!
However the other devices seem still to be slow... the same delay when starting the test..
With my iphone I had it run a ping to 8.8.8.8 using an app. The pings would be around 23ms until steam starts then the pings would shoot to 200-400ms.. I tried a 50% congestion limit and steam slowed to half but the phone although being able to get a higher speedtest (7.3Mbps to 25 Mbps) still had very high pings of around 250ms to 8.8.8.8
reducing the congestion control to a silly 10% (which gives a warning đ the iphones ping would only climb to 63ms..
So the issue may not be bandwidth allocation but DNS response times? DNS is forwarded to the BT modem but clients are allocated the XR500's address. (10.0.0.1) I understand that a ping isn't a DNS request, it just uses udp, like DNS... I'm saying DNS as this may explain the poor response of the other clients in spite of bandwidth availability.
of course I'm guessing.. if you get through all this.. thanks đ
EDIT: also I couldn't find DNS in any bandwidth allocation application
reply to myself, nope none of that helps..
here is an example, I'm downloading conan exiles 100gig download... now while that is happening I go to download the nighthawk app from the ios store on my iphone at 200megabytes... 2 minutes later its not even 50% done!... I can run a speed test that shoots to 25mbit but downloading a 200mb file takes over 5 minutes?!>
the netowrk monitor says the iphone is downloading "media" at 7mbps then 0Mbps then 3 then 0.... Meanwhile "gaming" is just 99.9% of the ring! even though its got a 0.01Mbps of allocation... its using 70+Mbps!
I understand its a gaming router.. so maybe categorising steam downloads as "gaming" is the issue here! (as it has baked in top priority but is in fact downloading a game that will saturate to bandwidth unlike an actual multiplayer game would during gameplay!
somewhat frustrated thanks đ
- I know BT used to at least use PPPoE, is that still the case? Without disabling Share Excess on Bandwidth Allocation it can still exceed the allocation you give it, try disabling that and then allocate what you would prefer each device to have and see if that performs any better. Have you by any chance disabled WMM in Advanced WiFi settings? DNS is in Settings on the Internet Setup page, if DNS is set to the BT hub then manually setting it to another such as Google or Cloudflare could help. Thanks for the report that Steam downloads count as gaming, that is something I will pass onto the team to rectify.