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Forum Discussion
Dropping of internet
I noticed today that when the XR500 looses its internet connection briefly due to say DLM intervention it did not display an orange light on the front and when the internet came back up all the ligh...
I know the XR500 is not effecting DLM they have been putting new line cards in my cab hence there’s been some DLM changes recently. I have a static IP though so the router should recognise the IP when the internet comes back up. It was showing the correct IP, not sure if it grabbed the DNS correctly though. Still the internet light on the router should go orange when it looses its connection and I didn’t see that also if it has no PPP it should show no connection after the line comes up as an orange internet light not a white one. It acted like a stale session but the outage was about a minute according to the logs.
Please keep an eye on it and let us know if it happens again! You could pass the info & logs over to Neil who can forward to Dev team to look at.
- I’ve let Neil know, I haven’t got the logs because I had to reboot the router in a hurry but I have explained it to him he was busy today so hopefully I’ll hear something tomorrow. Odd thing was as the router lost internet and came back up but had no connection it logged a lot of either false positive DoS attacks Or real ones and I have to say this router seems to attract a lot of these in the logs. I’m not sure if there is a correlation between the DoS attacks and the router not reconnecting, but something isn’t right here. Thanks for the help Fraser.
- I shouldn't think so but a good spot. You're welcome, do let us know if it happens again.
Oh one thing I forgot to mention was the router was downloading the current PS4 patch 5.53 at the time too, so not sure if the download and the loss of either PPP or sync and the DoS attack are in anyway connected but thought you should have all the info. I'll pass all this on to Neil.