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dc2018's avatar
dc2018
Tutor
Mar 28, 2020

DumaOS not loaded yet!

I have "Netgear XR500" which has been acting weird lately. And one of its LEDs started to blink red. I decided to log in to see the CP. But when I went to 192.168.1.1 it redirected to some internet site and showed "DumaOS not loaded yet!" and the page kept reloading over and over to that same message. Worse yet, I realized that I typed my admin password into it. And I don't know how to change it now since CP doesn't load anymore.

 

I'm afraid to power if off now since if that modem goes out I will be literally stuck quarantined at home without any internet.

 

Any ideas on what's going on?

1 Reply

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Mar 31, 2020
    It sounds like it probably needs a factory reset after getting itself into a weird state - don't worry it will work after this, you'll just need to go through the setup wizard again and you should have internet and be able to access the interface.