NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mrekimf's avatar
mrekimf
Apprentice
Apr 06, 2019

Dumas OS Device manager

In reference to the Duma OS Device manager, its showing devices not connected(wirelessly) even though they are connected. Also, can you not control when new devices connect to internet? Like I use ...
Netduma_Jack's avatar
Netduma_Jack
NetDuma Partner
Apr 15, 2019

If you try downgrading back to .32 it may be resolved there. Could you try this please?

mrekimf's avatar
mrekimf
Apprentice
Apr 15, 2019

I would need help on how to do this.

thank you

    • mrekimf's avatar
      mrekimf
      Apprentice
      Apr 17, 2019

      Well it helped. But still showing my laptop still offline, which is what I am on right now.

      Also, is there a way to downgrade the Android Genie App, cause of course it says "update" but its not showing any devices connected

      thanks

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Apr 18, 2019
        You might need to do a reboot or factory reset after the downgrade and your laptop should then show correctly. That's app is solely Netgears so wouldn't know the answer to that unfortunately.