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Forum Discussion
Retired_Member
Mar 09, 2018Dymo printer not detected
I currently have a Router XR500 and after connecting the printer to the USB port is not seen in my macbook pro computers, does anyone know what to do?. Previously I had R9000 and everything was ok. ...
Retired_Member
Mar 09, 2018no, unfortunately no
Netduma-Fraser
Mar 09, 2018NetDuma Partner
That sounds like the cause, is the option 'Enable any USB Device connected to the USB port' set to yes? If so try a different USB port on the router & if possible try a different USB cable to connect them.
- Retired_MemberMar 09, 2018
any USB option its enabled. I tried on both USB ports without any results. I have similiar printer (brother) and it is detectable on my computer.
previously i had router r9000 and without any problems Dymo was working.
I tried to connect directly dymo to my computer via usb and it is working flawlesly.
looks like router wont work with this priner
- Netduma-FraserMar 09, 2018NetDuma PartnerDo you have an alternate printer you're able to try? As the Settings & hardware is done by Netgear I would recommend contacting their 24/7 support helpline in order to get it resolved quickly. If you go here and login you should get a number to call: http://support.netgear.com/