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Forum Discussion
seifer
Dec 06, 2018Aspirant
Ethernet access to local devices on network very slow but Wifi fast
I have just gone from a FritzBox router to a brand new Netgear XR500 with latest firmware. The internet speed for devices on my network both ethernet and WIFI is great however when I try to access so...
Netduma_Jack
Dec 06, 2018NetDuma Partner
That's odd. Have you purchased the router first hand?
Might be worth giving NETGEAR support a call / live chat, sounds like you have a hardware issue: https://www.netgear.com/support/contact.aspx
- seiferDec 06, 2018Aspirant
Thanks for your replies.
Firmware Version V2.3.2.32
DumaOS Name A7LegitThe modem is a called ONT which is the standard modem given for fibre access in New Zealand. Here's some more info: https://www.chorus.co.nz/q
No switch used, only plugged in directly from an ethernet port from the PC to router. Router is brand new from a reputable store
- Netduma-FraserDec 06, 2018NetDuma PartnerWeird that it only affects wired connections as you would expect something like that to affect both. The only thing I can think of would be to untick Disable IGMP Proxying in WAN Settings. Other than that I would too advise contacting Netgears support.
- seiferDec 06, 2018Aspirant
Thanks for your suggestion, unfortunately it didn't work (actually made it so I couldn't access the devices from WIFI either). I'll contact support.