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Forum Discussion

Thakaekae's avatar
Thakaekae
Tutor
Aug 13, 2019

extremely slow WAN speeds

So i bought this router to see if it would have with my routing to Destiny 2 servers . When i was running the setup it initially said i had 117d/13.4u speeds. then shortly after i had to update firm ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 13, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

  • Thakaekae's avatar
    Thakaekae
    Tutor
    Aug 13, 2019

    FW - 1.0.3.34

    arris surfboard sb6183

    my isp is spectrum i have the 100dl/10up plan

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Aug 13, 2019
      If you didn't change any settings after the setup wizard then you wouldn't have changed the bandwidth settings to put in the speeds you should get to allow you to get to higher speeds. You can always downgrade to the previous firmware after completing the setup wizard if you find it to be more stable for you.
      • Thakaekae's avatar
        Thakaekae
        Tutor
        Aug 14, 2019
        Like in the QoS area with the slide bars? It auto.atically did that when I ran thru the set up. Checking internet speeds and I got 117.3 do and 13.6 I think upload. And that was hardwired and then a couple mins later after I finished the initial setup I had no speeds . Unless I am missing something I thought that's what that was all about.