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Forum Discussion
my340i
Apr 12, 2022Apprentice
Extremely Slow XR500 Router
Hey All, I have an extremely slow Nighthawk XR500 (Tested on V2.3.2.130 and V2.3.2.134) that is of course out of warranty. I am paying for 900 mbps which I am getting when wired to my modem. Whe...
Netduma-Liam
Apr 21, 2022NetDuma Partner
Do you have an old router that you could put in-between the modem and the XR500?
We could then test if the XR500 is getting full speeds and if not we could also then put the XR500 into AP mode temporarily to narrow down the issue to either DumaOS or some NETGEAR settings.
my340i
Apr 21, 2022Apprentice
I dont but I'll drop by Best Buy after work and get something nice as it kinda seems thats what I will need to do to get my network back up to some what good speeds.
I tested with CAT5e and CAT6 is there currently. I also terminated and tested my own CAT6 as well an no large differences.
What CAT# LAN cable do you have between the ISP modem and XR router? CAT6 is recommended.
@my340i wrote:I first had a Surfboard SB6190 which is when I thought it was the modems problem, I then upgraded to a Motorola MB8611 and still now have the exact same problem which in my eyes has made it crystal clear I have another bad modem from Nighthawk.