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Forum Discussion
Wiitigo11
Sep 04, 2020Aspirant
Failed firmware update and now can’t factory reset
So I’m at a loss, I could t get DumaOS working for the longest time and happened to see a firmware update. Since I couldn’t remember my password I figured I’d just restore to factory settings and go f...
plemans
Sep 05, 2020Guru - Experienced User
You can try recoving it via tftp.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
Netduma-Fraser
Sep 05, 2020NetDuma Partner
Were you doing the setup wizard/update via WiFi by any chance? Good advice above to try and get it working again.