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Forum Discussion
skavenuk
May 23, 2019Aspirant
Failed to obtain IP Address - XR700
Just purchased this today. Random wireless devices will not connect on either the 2.4Ghz band or 5Ghz band. For example - my Samsung S10 will receive a "failed to obtain an IP address" when trying to...
FURRYe38
May 23, 2019Guru - Experienced User
Is Smart Connect enabled? Try Smart Connect disabled?
is Beamforming and WMM enabled? Should be.
Set a IP address reservation for the devices that are not getting a IP address ON the router...
- skavenukMay 23, 2019Aspirant
Thanks for the reply. I tried all of thoes suggestions last night but had the same issue. The only way I could successfully get devices to realiably connect is if I set a static IP for each of them which isn't feasable at all in my environment.
- FURRYe38May 23, 2019Guru - Experienced User
Sounds like you have a bad unit. Others are having better operation. You may want to get another one and try. I would use v20 FW on it. Update, factory reset and setup from scratch then connect device. Ya you shouldn't have to set static IPs on devices.
- Netduma-FraserMay 23, 2019NetDuma PartnerOn the devices themselves are they set to connect using default/automatic settings? How far away are the devices and have you tried after a factory reset?