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Forum Discussion
jhans
Nov 21, 2018Aspirant
Fast wired connection, extremely slow wifi on a Netgear xr500 router
Hi guys,
I bought a Nighthawk XR500 yesterday which I wanted to use as router in my apartment. I have it connected through my old router (which is set in bridge mode). When I use a wired conne...
- Nov 21, 2018Right okay, that does sound like an isolated issue then. I'm not sure which device list you're referring to but the router is a gateway so no need
Netduma_Jack
Nov 21, 2018NetDuma Partner
Hi Jhans - first of all kudos on taking all the logical steps to solve this.
Four suggestions:
1. The anntenaes are all screwed in correctly and fully?
2. Have you tried changing the channel in WiFi settings? You might be using a severely congested channel
3. Have you tried another device? Your testing device might have a fundamental wireless problem
4. Do you have another router you can test to? Would confirm whether it's something with the XR500 that needs fixing (or not)
- jhansNov 21, 2018Aspirant
1) They should be (my PC is finding the Netgear Wifi and it shows full strength).
2) I have tried to switch both the 2.4Ghz and the 5Ghz to different channels (no change in performance)
3) I have not tried other devices besides my PC (my mobile is struggling to connect to the network at all atm). However, my PC is working well if I unplug the Netgear XR500 and reconnect my old router
4) I guess 3) answered this one?
Thanks for helping me!