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Forum Discussion
jhans
Nov 21, 2018Aspirant
Fast wired connection, extremely slow wifi on a Netgear xr500 router
Hi guys,
I bought a Nighthawk XR500 yesterday which I wanted to use as router in my apartment. I have it connected through my old router (which is set in bridge mode). When I use a wired conne...
- Nov 21, 2018Right okay, that does sound like an isolated issue then. I'm not sure which device list you're referring to but the router is a gateway so no need
Netduma_Jack
Nov 21, 2018NetDuma Partner
Hi Jhans - first of all kudos on taking all the logical steps to solve this.
Four suggestions:
1. The anntenaes are all screwed in correctly and fully?
2. Have you tried changing the channel in WiFi settings? You might be using a severely congested channel
3. Have you tried another device? Your testing device might have a fundamental wireless problem
4. Do you have another router you can test to? Would confirm whether it's something with the XR500 that needs fixing (or not)
jhans
Nov 21, 2018Aspirant
1) They should be (my PC is finding the Netgear Wifi and it shows full strength).
2) I have tried to switch both the 2.4Ghz and the 5Ghz to different channels (no change in performance)
3) I have not tried other devices besides my PC (my mobile is struggling to connect to the network at all atm). However, my PC is working well if I unplug the Netgear XR500 and reconnect my old router
4) I guess 3) answered this one?
Thanks for helping me!