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Forum Discussion
asus009
Aug 14, 2020Aspirant
faulty xr700 netgear Terrible Customer Service
It is now 7DAYS later and still no contact! Netgear refused to return the product xr700 my speed test is about half as what they should be directly connected through ethernet I QoS is off then DumaO...
asus009
Aug 15, 2020Aspirant
just tried that with Asus and bt home hub can not get speed's above 300Mbps
also have swapped out lan cables and different pc still same results.
Netduma-Fraser
Aug 15, 2020NetDuma Partner
So you can't get over 300 in AP Mode either? That's very strange. If you plug the ethernet cable that's plugged into the internet port of the XR into your PC instead what speeds do you get?
- asus009Aug 15, 2020Aspirant
Hi i get 930Mbps to pc with asus router on xr700 speed keeps going down 400-180 after few hours
router is getting very hot there is free flow of air all around it
many thanks
- asus009Aug 15, 2020Aspirant
how can I get netgear exchange the router?
- Netduma-FraserAug 15, 2020NetDuma PartnerMight be worth giving them a call as when in AP mode the DumaOS doesn't function basically so it's not a DumaOS issue so it's either a hardware or Netgear software issue most likely.