NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FFXIV connection issues over Ethernet
My setup is an Nighthawk XR500 + DM200 moden running ethernet from the router to my PC via a homeplug. a speed test shows the following :-
Ping- 13 ms
Download - 67.25 mbps
Upload - 15.76 ...
I've never heard of anything like this before. Could it just be coincidence? How often have you tested it over wireless?
If there is a problem, have you tried switching out the wires or the homeplug? I would be surprised if the problem if with the router.
Actually I have made some progress on the issue.
I unpluged all my netgear equipment and plugging in my IPS router (BT HomeHub) And over Ethernet it worked fine no disconnection at all.
Now I have just setup the DM200 as a normal router and tested the game over Ethernet and it is working fine to with no disconnections.
Only issue I am having now is when I set the DM200 into modem only mode my XR500 can't detect it or detect my internet connection.
- Have you got the XR500 set to use a static WAN IP or Internet Setup settings that are not correct for the DM200? If so make sure they're all automatic and try again.
I reset both the XR500 and DM200 to factory default which has fixed the issue I was having with the game in question.
*The DM200 setup was simple, it obtained the ISP settings on its own and all i needed to provide was the username & password then switch it to modem only mode.
*Turning on the XR500 it went though its start up looking for an internet connectinon..even with the DM200 connected to the internet port on the back It just doesn't see it. I have tried it six different times with no luck in getting the DM200 seen by the XR500.
Thing is I plugged in my ISP supllied moden and it connected to the XR500 with no issue and no need to do any setup outside of the router.
Makes me wonder if the DM200 was starting to go faulty or something.
- Glad to hear it's resolved, sounds like you're using PPPoE so make sure the settings are for always connect on PPPoE.
